BigCommerce Customer Reviews

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Share your BigCommerce experience with our other readers.

  • Would you choose the BigCommerce shopping cart again?
  • How has your experience been with BigCommerce support?
  • How hard was it to setup the site?
  • Is there any feature that you wish BigCommerce had?
  • Have you had any uptime or downtime issues?
  • How has your site done in the search engines?
  • Is BigCommerce reactive to suggestions for improvements

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Dec 24, 2011
A decent introduction eCommerce platform
by: Andrew Markelz

Starting our company,, my wife and I selected BigCommerce because it looked as good as any other major eCommerce platform. Shortly after signing up, however, we partnered with a technical co-founder to assist with our website development. We quickly ran into the limitations of BigCommerce and lack of customization capabilities; not to mention a couple major upgrade complications that have soured our experience.

I would say BigCommerce is a decent beginner eCommerce platform . . . nothing more, nothing less.

Dec 24, 2011
Big Commerce - What a transformation for my business
by: Chris Pepper

I have moved my store ( across form Prestashop to Big Commerce in the last two months and the change to my business has been remarkable. Sales have increased significantly, I am getting increase traffic through search engines and the ongoing maintenance of the site has reduced. Having a Facebook store and custom mobile store has also driven sales I didn't get previously.

the ability to have a live 'chat' functionality has led to questions being answered on the spot thus sales are occuring right away. And the support forums have been brilliant.

I cannot rate Big Commerce highly enough and you need to get on board right away!

Chris Pepper - Owner of Albert Martin Cufflinks

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